The Power of a Smile

Isn’t it crazy in this day and age that I actually need to bring this up! We are all so busy and our staff are under a lot of pressure also, that we forget how nice it is to be smiled at. A smile, delivered properly, can make all the difference in keeping a busy customer in a store waiting to be served, or them simply walking out to find a place where the service is faster.

Smiling creates a link between the staff and the customer, and also is a way of acknowledging that they are there and thanking them. Smiling is also (for the most part) highly infectious. Give it a try and I think you will be pleasantly surprised with the results.

For more information about customer service excellence or some great advice on designing your business, please contact our team at think2 design studio by clicking here:

Think2 Design Studio Website!

Love your work!

Tory Favro
email: think@think2design.com

This entry was posted on Sunday, November 13th, 2005 at 6:10 pm and is filed under Think2 Design News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.